1. DATA CONTROLLER

In accordance with current legislation on the Protection of Personal Data, the following table provides users with information about the entity responsible for the details of this webpage:

2. DATA PROTECTION OFFICER

For any questions or additional information regarding personal data protection, you may contact our Data Protection Officer through the following channels: email: dpo@viamedsalud.com.

3. PROCESSING
The following section describes the data processing carried out through this webpage:

3.1. Information request

Data might be processed to respond to requests for information and contact sent through contact emails and forms on the website.

These data shall be kept until the request is answered or until their erasure is requested and, in any case, for a maximum period of one year.

Data are processed on the basis of the user’s consent.

Personal details are obtained from the interested party and can be classed as follows:

• Identification and contact information.

3.2. Information or Commercial Communications

Data may be processed to send you useful information about our products and services, as well as activities, offers and promotions, in line with your interests.

This form of data processing will only be carried out with patients over 18 years of age or their legal guardians.

Data shall be retained until the interested party expresses their opposition or requests the erasure of this information.

The legitimate grounds for processing data shall be consent or legitimate interest, given the existence of a prior relationship between the person concerned and the party responsible for processing, to send information about its own products or services similar to those provided previously.

Personal details are obtained from the interested party and can be classed as follows:

• Identification and contact information.

3.3. Customers and Suppliers

Data may be processed for the execution and maintenance of the existing contractual relationship between the parties, including customer and supplier management, customer accounting and billing, and will be kept until the end of the relationship. In any case, data will be processed until the end of legal deadlines and the limitation of action.

The legitimate grounds for data processing are the execution of the contractual relationship between the parties.

Personal data are obtained from the interested party or their legal representative and can be classified into the following categories:

• Identification and contact information
• Goods and services provided by the supplier or to the customer.
• Billing details
• Health data relating to health care provided.

3.4. Staff selection

Data may be processed to manage the participation of candidates in the recruitment processes of Grupo Viamed companies.

Data shall be kept until a request is received for their erasure, and, in any case, for a maximum period of two years following receipt.

The legitimate grounds for processing is the consent provided by the person concerned.

Personal data are obtained from the interested party when they send in their CV by email, form, or when applying for job vacancies posted. The categories of data collected are:

• Identification and contact information.
• Personal characteristics
• Academic and professional details.
• Image

3.5. Exercise of rights

Data may be processed when handling requests regarding the exercising of rights, stored until the request is resolved and, subsequently, during the limitation periods of possible liability arising from processing.

The legal grounds for data processing is the fulfilment of the legal obligation to attend to the exercising of rights.

Personal details are obtained from the interested party and can be classed as follows:

• Identification and contact information.
• Personal characteristics

3.6. Other purposes

Data may be processed for:

• Statistical purposes in order to analyse user behaviour and trends and analyse how to improve the services we provide to users, as well as to display advertising as indicated in the Cookies Policy. You can read our Cookies Policy to identify the validity of each cookie.
• Detect and investigate fraud, as well as other illegal activities and potential violations of our Privacy, Cookies and / or Legal Notice policies, being stored until the investigation is complete and, subsequently, during the limitation periods of possible liabilities arising from processing.

The legal grounds for data processing are the consent given when defining cookies settings and the execution of the contractual relationship as a user of the website.

Personal details are obtained from the interested party through the use of Website:

• Identification and browsing information.

4. RECIPIENTS

We do not anticipate communicating data unless we are required to do so by law or in the circumstances indicated below:

• When processing customer data, the data will be passed on to banking entities, the tax authority, external auditors, insurance companies, mutual insurance companies or third parties that are obliged to pay for the health services provided.
• In the case of processing for recruitment purposes, data may be transferred to other companies within the VIAMED Group for the same purpose.

5. RIGHTS OF INTERESTED PARTIES

You may exercise your rights of access, rectification, erasure, opposition, limitation and portability, as well as withdraw the consent given, by e-mailing dpo@viamedsalud.com. You can also file a claim with the Supervising Authority (Spanish Data Protection Agency www.aepd.es).

6. VERSION

This privacy policy is dated 29/01/2023 and any changes to its terms will be posted on this website.